RDP Session is being time out

[rabby (Md. Golam Rabby)]

Hi, One of our user’s remote sessions is being ended before close his session. Anyone please advise me on how i can fix this?

[jnascimento (Janaína Nascimento)]

Hi, @rabby!

Check out these articles that may help you:

Troubleshoot - Start a RDP session: Remote host error

When requesting the start of Windows session on a device, an remote host error can be displayed: [image] When this error occurs the reason can be that the Windows Server is not accepting one of the parameters passed by senhasegura when trying to establish an RDP connectivity. *** Some Windows server can be configured to accept just an NLA security mode. So, it is necessary to change the security mode of the RDP session in senhasegura. In Windows 1. To check the server connection remote sett…

How to change idle timeout on rdp/ssh sessions (sessions on devices)?

[3.23 and below] Access Settings > System parameters > System parameters > Security and change the valor in session idle time. [KGoTyIXDhx]

[rabby (Md. Golam Rabby)]

Hi Janaína,
Thanks for your solution. Let me check it. If its work i will share you.