I need little help please.
I’m want to use terminal proxy and use FQDN instead of IP (for example pam.mylab.local).
I can connect to my PAM via HTTPS and use address pam.mylab.local and everything is OK, but when I try to use the terminal proxy and use FQDN instead of IP, I can connect to PAM, the system requires authentication, I enter my user and password (for example admin), but the system gives an error that “Password authentication failed”.
The strange thing is that when I use same user and password for terminal proxy but use IP instead of FQDN, everything is working. :))))
To use a name, you need to have a DNS configured in senhasegura that resolves the name you want to use. You can follow the steps in this community post: DNS Configuration.
Additionally, this documentation can also be used as a reference: How to Configure DNS.
I already configured DNS and I think that’s not a problem, because I can connect to PAM via FQDN and authenticate admin user from browser. The problem is that when I’m using for example SecureCRT or Putty, I can connect to PAM, but it doesn’t authenticate admin user, when I use FQDN instead of IP. So, thats why I think it’s not a DNS issue.
With IP I can connect and authenticate admin user without problem, when I use Putty or browser.
I’m using third-party load balancer and I think problem is on LB side.
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