Google Authenticator isn't working with the platform

[Vince_Carlo_Lingon]

trying to connect google authenticator and other authenticator but it isn’t working

[jnascimento (Janaína Nascimento)]

Hi @Vince_Carlo_Lingon!
Thank you for your contribution to the community!

Could you try to check these documentation steps and let me know if it solves your problem?

https://docs.senhasegura.io/docs/en/user-management-add-multi-factor-authentication

Please validate the date following the steps in this article.

Error validating 2FA token

The validation of the two-factor authentication in senhasegura depends on the correct time at both ends, which are the time of the user’s device and the time of the senhasegura server. If, when validating your scanned token, the message is “The token does not match”, validate the time of the senhasegura server. To do this, log in via SSH on the machine with your administrative credential and follow the steps below. 1- Date command to validate the time and date. [image] 2- If your time is in…