"Bind error: 49 - Invalid Credentials" When Changing LDAP Password

Problem:

When attempting to change an LDAP password, the following error message is displayed:
Bind error: 49 - Invalid credentials

Solution:

Follow the steps below to resolve the error:

  1. Verify the Bind Path:
  2. Verify the Bind Credential Password:
    • If the error persists after verifying the bind path, follow the steps below to check the password used:
    1. Access Credentials:
      • Navigate to PAM > Credentials > All.
      • Locate the bind credential used for the LDAP operation.
    2. Check and Change the Password:
      • Verify if the entered password is correct.
      • If the password is incorrect, change it accordingly.

By following these steps, you will be able to resolve the “Bind error: 49 - Invalid credentials” error and ensure that the LDAP password change operation is successfully completed.