You have exceeded the licensed number of devices that can be created

Hello Everyone,

I am building my own Segura lab, I have faced an issue while adding new devices, I was getting the error: Error to connect to NATS server. and whenever I add a new device it gives me objection on the name that it is in use, while there was no added devices. so I did upgrade to the version 4.2.2-1. after the upgrade I was able to add two devices so totally I have two devices only. and now I can’t add any more devices as it shows you have exceeded the licensed number of devices, while I didn’t exceed.
I rebooted the mysql service, but no luck. any support?

Any suggestions team, I tried setting up API authentication, and it didn’t work, I created application on A2A and setup authentication, I used the API client ID and secret on Postman, and I am getting error 502

Hi Akram Naeem,

It’s likely that you’ve already reached the limit of 10 devices—some of them may currently be inactive, which still counts against your license quota. Also, you may need to run a synchronization of the access policies to properly recognize the active devices.

Best regards.