WinSCP error

PAM Core Troubleshooting
1

When using WinSCP to log into a a Linux 8 device, I get the below error.

Settings:

File Protocol: SFTP
Server: Segura IP Address
Username: USER[[email protected]]

  • Received too large (1433298296 B) SFTP packet. Max supported packet size is 1024000 B.
  • The error is typically caused by message printed from startup script (like .profile). The message may start with “Unex”. [Note this looks like the messages starts with Unexpected]

Additional Note:
I can connect to the server directly using WinSCP
I can connect to the server through Segura using putty
I can connect to a linux 6 server through Sigura using Winscp without issues.

2

Hello Omar Mashaka,

To help troubleshoot the issue you’re experiencing with WinSCP and Segura®, please consider the following checks:

  • Verify if the Linux device supports SFTP;
  • Check whether the credential you’re using requires prior approval or justification with in Segura®;
  • Confirm whether the session requires a token (MFA) to log in to Segura®.

We recommend opening a support ticket so our technical team can dig deeper into your specific case and environment setup.

Platform: https://support.senhasegura.com/

Let us know if you have any questions in the meantime.

Best regards.