WEB Sessions - White screen when starting a session and automatic connection when restarting the same connection

[3.24 and below]

Case: Some users may have a blank screen problem when starting a web session from the vault, and when trying to start a new session the connection occurs normally.

This problem can happen for several reasons:

  • Lack of resources on the server;
  • Low provisioned RAM;
  • Cluster mounted with different versions of senhasegura.