Verify your identity problem

Hello,

I have problem with viewing password of some credential. When I click on View Password, system redirects me to the verify page and after that I can’t verify my identity. I mean when I click on it, it redirects me on different page and after that nothing happens.

What is the issue?


P.S I tried to use different browsers.

Hello Red,

Thank you for contacting us about the issue you are experiencing.

For this type of issue, the best way to handle it is through a ticket, as more details and specific information about the environment are usually required so that we can better understand the situation and propose the most appropriate solution.

To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform.

Platform: https://support.senhasegura.com/

We remain at your disposal to guide you as needed.

Best regards!