Solution for Unknown Error in Mysafe App

If you are facing an unknown error in the Mysafe app, follow the steps below to resolve it:

  1. Check the Application URL:
    • Go to Orbit → Settings → Application.
    • Confirm that the application URL is correct.
    • Ensure that there is access to the URL.
  2. Check and Apply Tuning:
    • Go to Orbit → Server → System Tuning.
    • Check the system tuning settings.
    • If they are incorrect, apply the correct settings.
    • Note that applying the tuning may cause a temporary system unavailability.

For additional information on system adjustment and configuration, refer to the official documentation: Orbit Web System Tuning Reference.

Make sure to follow these steps to resolve the error and keep the Mysafe app functioning correctly.