I’ m having a problem that web session not terminating. when i try to terminate session from the GUI it says session will be terminated in few minutes but even when i restart the pam core sessions are still appearing. help please.
Hello Geethanjana Wanninayaka,
Thank you for contacting us about the issue you are experiencing.
For this type of issue, the best way to handle it is through a ticket, as more details and specific information about the environment are usually required so that we can better understand the situation and propose the most appropriate solution.
To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform.
Platform: https://support.senhasegura.com/
We remain at your disposal to guide you as needed.
Best regards!
Hi Jade.
Thanks for the update. I don’t have support portal access. I really appreciate If you can share troubleshooting guide for PAM Core .
Thanks
Geethanjana