RDP proxy - personal credentials

PAM Core
1

Hello,

I have enabled personal credentials:

6ccc420bd254b99d3eb4a1f3ed6dfe2455bcfcfb_2_1035x504
6ccc420bd254b99d3eb4a1f3ed6dfe2455bcfcfb_2_1035x5041035×504 54.4 KB

but when I create .rdp shortcut with this pattern:
computer - senhasegura server
username - usr_vault[domain\usr_credential@device] and trying to connect I get this error:

image
image472×318 20.8 KB

why? 2 years ago it was working and I was getting something like this:
image
image760×413 6.67 KB

I need something to configure? or I need to restart RDP proxy service?

2

Hello,

Thank you for reaching out to us regarding the issue you’re experiencing.

To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform. This will allow our technical team to gather specific details about the issue in question.

Platform: https://support.senhasegura.com/

Best regards!

1 Like
3

I dont have account in that page.