Questions on Audit logs triggers and Cancelation of Pending Workflow

Hello Miki Low Guan Yee,

Regarding the items mentioned, here is our guidance:

  1. Regarding the issue of generating audit logs, it is important to note that the Audit Logs indicated do not display the desired information.
    We recommend accessing the Reports section and then Events → Audit Tracking, where you will be able to view the logs relevant to the actions of creating, modifying and deleting credentials, devices and users, as well as approvals and rejections of requests.

  2. Regarding the possibility of canceling a pending approval workflow, we inform you that an approver has the authority to perform the removal of the workflow. If the requester has the permission configured to approve their own requests, they can also cancel their respective request. To adjust the self-approval settings, we recommend consulting the specified link for more details on this procedure.

How approver can change when approval will expire

Best regards.