"Network Connector Unavailable" Incident

When faced with the “Network Connector Unavailable” incident in senhasegura, it is crucial to check the current configuration of the Network Connectors (NCs).

Configuration Check:

  • Check if there is only one NC configured or if there is a cluster of NCs.

This step helps to quickly identify the cause of the “Network Connector Unavailable” incident and implement the necessary fixes to restore full system functionality. Since the Network Connector works in Cluster mode, if there is only one connector configured, the network connector unavailable message is normal as it refers to the second connector that is not configured.