Intermittent inbox in senhasegura notification

Hi Team we have strange issue here

We try to use notification mail in senhasegura v3.33 with smtp and inbox using GMAIL with out email-proxy configured in senhasegura, the strange thing is when we try to sending using SMTP gmail (without segura email proxy) it works fine

But when come to inbox sometimes it comes in, sometimes it doesn’t we know in segura have task scheduled every 75 seconds it will get or sync to incoming mail server do you guys find this case too ?

Hope someone can explain this case

Thank you very much

Hello,

Thank you for contacting us about the issue you are experiencing.

For this type of issue, the best way to handle it is through a ticket, as more details and specific information about the environment are usually required so that we can better understand the situation and propose the most appropriate solution.

To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform.

Platform: https://support.senhasegura.com/

We remain at your disposal to guide you as needed.

Best regards!