Important Note on Applying Changes to Password Change Templates and Policies in Senhasegura

When making adjustments to password change templates or password change policies associated with the credential policy in senhasegura, it is crucial to be aware that such changes are not automatically applied. To make these changes effective, it is necessary to manually initiate a trigger.

Understanding the Need for Manual Triggers:

1. Changes to Templates and Policies:
When modifying any aspect of the password change templates or password change policies, the system requires a manual action to apply the new settings to the specific credential.

2. Required Manual Triggers:

The options for activating these triggers include requesting a manual password change or viewing a credential’s password. These actions force the system to reevaluate and apply the new settings implemented.

Hi Jade_Ariel, just to double check with you on the following items.

  1. So, if I update the credential policy, I will need to manually triggers the password rotation so that the new settings can be evaluated and applied by the system?
  2. I am running trials on my environment to further understand on the different between the expiration by view and expiration by period. As seen below, I’ve tested using minutes for expiration time by view and by period. I’ve viewed the password and after one minute there are no changes to the password as I’ve checked on the Executions > List of Operations. FYI, I have manually triggered the password change after amending the credential policy.

Kindly advise.

Many thanks!

Hello Miki Low Guan Yee,

Thank you for contacting us about the issue you are experiencing. Here are the answers to your questions:

  1. When a credential policy is updated, it is necessary to manually trigger password rotation so that the new settings are evaluated and applied by the system.
  2. Regarding the tests you are performing to understand the difference between “expiration by view” and “expiration by period”, if you would like a more detailed or complex evaluation of the observed behavior, we recommend contacting support. They will be able to provide more specific guidance and help clarify any additional questions you may have about how these features work.

Platform: https://support.senhasegura.com/

Best regards.

Alright, thanks Jade Ariel Galindo Cunha!