How to setup an SMTP server

SMTP server configuration requires attention in registering device and credential information.

In the device configuration, fill in the following information:

  • IP, Hostname or management URL: fill in the url of the email service used;
  • Device name (Hostname, IP, url ou website name, application name…): fill in the device name;
  • Device type: Web Application;
  • Vendor: select the type of vendor;
  • Product: select the type of product;
  • Site: Default.

Add Https connectivity.

In the credential configuration, fill in the following information:

  • Username: Fill in the email that will be used by the SMTP server;
  • Password type: Local User;
  • Device: Select the registered device;
  • Password: Fill in the email password.

To configure the SMTP server go to Settings → Notifications → Email → SMTP configuration.

Click on the New icon for a new registration, and fill in the requested information:

  • Account name: fill with account name;
  • Enabled: Yes or No;
  • Sender email: Fill in the sending email;
  • Reply e-mail: Fill in the reply email;
  • Reply e-mail (Return-Path): Fill in the reply email (Return-Path);
  • Confirmation mail: Confirm email;
  • Default account: Yes or No;
  • Send read receipt: Yes or No;
  • Force settings use: Yes or No;
  • Enable footnote: Yes or No.

SMTP server settings

  • Host SMTP: fill in the SMTP host of the registered credential;
  • Port: select the port;
  • Use safe connection?: Yes or No;
  • Secure connection type: Yes or No;
  • Use authentication?: Yes;
  • Ignore certificate erro: Yes or No;
  • Credential for authentication: select the registered credential to send the email.

To validate that the configuration is working, do a test submission.



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