In some situations, it may be necessary to re-register senhasegura.go or Endpoint Privilege Management (EPM) without having to reinstall the client. This process can be useful in case of problems with the current configuration or changes in the infrastructure that require a new configuration. Below is a step-by-step guide on how to perform this procedure up to version 3.31.
Steps to Re-register senhasegura.go/EPM:
- Stop the Go Service:
- Before making any changes, it is essential to stop the senhasegura.go service to avoid data corruption or conflicts.
- Delete Specific Data:
-
Navigate to the
c:\programdata\go
andc:\programdata\isolatedstorage
directories and delete all the contents of these folders. -
Then, go to
c:\program files\senhasegura\core\data
and delete all files contained in this folder, but keep the folder intact.
- Restart the Service:
- Once the necessary data has been cleaned, restart the Go Service so that the system can recreate the necessary base configurations during the new registration.
- Re-register:
- After restarting the service, proceed with the new registration.