Some users are seeing the message when connecting to the servers.
The error occurs for both RDP and SSH ports. A red stripe appears on the screen as soon as it connects to the device.
But I can access the same device normally without the print error.
Hello Carinna Santos,
Thank you for contacting us about the issue you’re experiencing.
For this type of issue, the best way to handle it is through a ticket, as more details and specific information about the environment are usually required so we can better understand the situation and propose the most appropriate solution.
To provide you with the best service and ensure a thorough analysis of the issue, we kindly ask that you open a ticket on our platform.
Platform: https://support.senhasegura.com/
We remain at your disposal to guide you with anything you need.
Best regards!
