Hello,
I’m experiencing an issue when launching sessions for domain users across different devices.
- On Linux devices, the login format required is:
username@domain
- On Windows devices, the format must be:
domain\username
Here’s the problem:
When I set the credential username as name
and specify the domain and attached to for a Windows device, the session launches properly.
However, if I try to use this same credential to launch a session on a Linux device (by clicking the “arrow outside the box”), the login fails — which makes sense since Linux expects name@domain
.
If I modify the credential username to name@domain
, it works on Linux but then fails on Windows.
Is there a solution for this?
Do you think using domain\username
as the username would work on both Linux and Windows devices?
Thanks for your help!