Hi,
I am attempting to perform a new discovery scan in Segura 4.0; however, the user interface for configuring the scan is persistently stuck in a loading state.
Could you kindly assist in resolving this issue?
Hello Swarupa Dulla,
Thank you for contacting us about the issue you are experiencing.
For this type of issue, the best way to handle it is through a ticket, as more details and specific information about the environment are usually required so that we can better understand the situation and propose the most appropriate solution.
Platform: https://support.senhasegura.com/
We remain at your disposal to guide you as needed.
Best regards!
Hello all,
Is there a solution for that case? We also created a ticket for same problem.
Hello Sıla Gürbüz,
Thank you for reaching out.
This does not appear to be a widespread or general issue with the application. It’s possible that the behavior you’re experiencing is related to a specific configuration or environment aspect.
In such cases, direct intervention from the support team is necessary to identify the root cause and apply the appropriate solution. Since you’ve already opened a ticket, the support team will investigate further and provide guidance based on your specific scenario.
If there’s anything else we can assist you with in the meantime, feel free to let us know.
Best regards.