Device is connectable but unable to log in

[3.25 and below]

“Connected to senhasegura. Waiting for response”

This problem could be related to the /srv partition being full (100%). And with that prevent the writing of the files generated at the beginning of the sessions.

Hello!

How fix this problem?
I have cluster of 2 servers. From primary server i can run RDP session. From secondary server RDP doesn’t run, i’m click - start session, connection is start, but hangs on the waiting for response state.
Version 3.28.

Hi Sergio!
Thank you for your contribution to the community!
Please get in touch with our support team on our channel PAM Solution so that we can assist you properly.

Best regards.

i have also same error, can you share what is the solution, thanks

Same problem facing here, i need this solve problem anyone please help me.

can you tell the version you are currently using?

I have the same problem. How did you fix that?

Hello Red,

Please check the available space on the system partitions using the df -h command. Additionally, execute the orbit app init command.

If you have any questions during the process, feel free to reach out.

If it doesn’t work, in order to provide you with the best assistance and ensure a complete analysis of the problem, we kindly ask that you open a ticket on our platform. This will allow our technical team to provide specific details about the problem in question.

Platform: https://suporte.senhasegura.com.br

Best regards.

I used those command. Same result.
2024-10-08 15_32_05-172.25.92.151 - SecureCRT

Hello Red!

Thank you for reaching out to us regarding the issue you’re experiencing.

To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform. This will allow our technical team to gather specific details about the issue in question.

Platform: https://suporte.senhasegura.com.br

Best regards!