Device is connectable but unable to log in

[3.25 and below]

“Connected to senhasegura. Waiting for response”

This problem could be related to the /srv partition being full (100%). And with that prevent the writing of the files generated at the beginning of the sessions.

Hello!

How fix this problem?
I have cluster of 2 servers. From primary server i can run RDP session. From secondary server RDP doesn’t run, i’m click - start session, connection is start, but hangs on the waiting for response state.
Version 3.28.

Hi Sergio!
Thank you for your contribution to the community!
Please get in touch with our support team on our channel PAM Solution so that we can assist you properly.

Best regards.

i have also same error, can you share what is the solution, thanks