Delete Device and Credential Registerered to Device

Hello,

I want to ask, can we delete a device that is already registered in senhasegura and delete a credential that is already registered ? As far as i know, we can’t delete devices and credential already registered in senhasegura. But if we accidentally registered the credential by batch import and seems like this picture bellow
1

How to delete that credential or devices ? cause if we only disabled it its seems like not good. Thank you

Any advice here ?

Hello!

I understand your question about deleting devices and credentials in senhasegura. For security and auditing purposes, the platform does not allow the complete deletion of these items, only their deactivation.
Deactivation already prevents the use of the credential/device, but keeps the record for audits, as in the case of accidental import.

Best Regards!