Backup file questions

Hello guys,
I hit a roadblock at the moment and could not identify any documentation clearly highlighting on the usage of the backup files especially on the system. I’ve created the backup files via the use of “sudo orbit backup create”, resulting in two files being created which are “senhasegura-db-2025-01-13_094423senhasegura.sql.gz” & “senhasegura-db-2025-01-13_094423mt4.sql.gz”. So my questions are:

  1. What is the difference between the two created backup files?
  2. How do I execute the “sudo orbit backup recover --file=string” command since it will get the error output as follow
  3. Where are the session video recording being stored?

Appreciate your kind assistance and thanks in advance!

Hello Miki Low Guan Yee,

Thank you for reaching out to us regarding the issue you’re experiencing.

To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform. This will allow our technical team to gather specific details about the issue in question.

Platform: https://support.senhasegura.com/

Best regards!