Hello there,
Maybe I’m missing something, but when I connect to the server using RDP (from the web), after a while, the session stops and writes ACCESS DENIED Message.
What do you think the problem is?
Hello Red,
The “Remote Session - Access Denied” error can occur if someone has terminated your connection or due to a communication failure in Windows.
Best regards.
The “ACCESS DENIED” message typically indicates a problem with your user permissions or session timeout settings. I recommend checking the user permissions on the server and ensuring your account has the necessary access. Additionally, verify if there’s a session timeout policy that might be disconnecting you. If the issue persists, contacting your system administrator for further assistance would be a great next step!
Best of luck!
There’s nothing wrong with user permissions. If I connect to same server with same user directly from RDP it works without interruption. The problem is when I connect to server via PAM.
Hello Red!
Thank you for reaching out to us regarding the issue you’re experiencing.
To provide you with the best assistance and ensure a thorough analysis of the problem, we kindly request that you open a ticket on our platform. This will allow our technical team to gather specific details about the issue in question.
Platform: https://suporte.senhasegura.com/
Best regards!